Refund policy
Return and Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
1. Return Eligibility
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
2. Return Timeframe
You can request a return within [7 DAYS] from the date of delivery.
3. Refund Process and Timing
Once we receive and inspect your returned item:
- Approved refunds will be processed within [24hours to 48hours]
- Refunds will be issued to your original payment method
4. Exchange Options
We offer exchanges for defective or damaged items.
If you need an exchange, please contact us at [trendhut786@gmail.com].
5. Damaged or Defective Items
If you receive a damaged or defective product:
- Notify us within [1 DAYS] of delivery
- Share clear photos of the issue
We will arrange a replacement or full refund at no extra cost.
6. Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Personal care items
- Customized or personalized products
- Gift cards (if applicable)
7. Return Shipping Costs
- If the return is due to our error (damaged/incorrect item), we will cover the shipping cost
- Otherwise, return shipping costs are the responsibility of the customer
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For any return or refund queries, please contact us at [trendhut786@gmail.com].
We are committed to making your shopping experience smooth and trustworthy.